Privacy Policy
Effective date: 20 October 2026
BL CoverSetu Insurance ("we", "us") is based in Rohini, Delhi and provides insurance enquiry and assistance services to customers across India. This policy explains how we handle information submitted through our website, Meta (Facebook/Instagram) lead forms, phone, WhatsApp or email.
1. Information we collect
Depending on your enquiry, we may collect your name, phone number, email address, city, insurance category, coverage preferences, family/parents coverage requirement, and any information you voluntarily include in your message. Meta lead forms may share the fields you submit through those forms. Please do not send medical records, identity documents, financial account details or other sensitive information through general enquiry forms.
2. Why we use your information
- To respond to your insurance enquiry and contact you by phone, WhatsApp or email.
- To understand your coverage requirements and help you compare potentially suitable insurance options.
- To provide requested quote, policy-related or claims assistance, where applicable.
- To maintain enquiry records, address complaints and meet applicable legal requirements.
We do not treat submission of an enquiry as a policy purchase or guarantee of cover, price, cashless service or claim approval.
3. Sharing of information
We may share relevant enquiry information with insurance companies or authorised service partners when needed to respond to your request or facilitate an insurance quotation or service, subject to applicable requirements. Our website hosting, form processing, email, and communication providers may also process information to provide their services. We do not sell your personal information to advertisers.
4. Website and third-party platforms
Our website is hosted using Netlify, and website enquiries are submitted using Netlify Forms. If you contact us through Facebook, Instagram or WhatsApp, the relevant platform's own privacy terms also apply. Those services may collect technical or usage information under their policies. We do not claim that every third-party cookie or tracking technology is controlled by us.
5. Storage and protection
We take reasonable steps to limit access to enquiry information and use it for legitimate business purposes. We keep information only as long as reasonably necessary for the enquiry, business records, or applicable legal obligations. No internet transmission or storage system can be guaranteed completely secure.
6. Your choices and requests
You may contact us to request access to, correction of, or deletion of your enquiry information, or to ask us to stop contacting you for marketing purposes, subject to applicable legal and record-keeping requirements. You can withdraw your consent for optional communications by contacting us.
7. Children's privacy
Our enquiry services are intended for adults. We do not knowingly solicit personal information directly from children through our general enquiry forms.
8. Changes to this policy
We may update this policy as our services or legal requirements change. The effective date above will be revised when updates are published.
9. Contact us
BL CoverSetu Insurance
Business base: Rohini, Delhi, India
Email: rinku@blcoversetuinsurance.com
Phone / WhatsApp: +91 84484 26529